Free Delivery on all orders
Overview
We are a small, independent PC-building service based in
Ireland. This business operates as a passion-driven hobby rather than a
full-scale retail operation. Our goal is to provide affordable and
custom-built desktop computers for everyday use, gaming, and general
productivity. While we take every sale seriously and aim for a
professional level of quality and customer care, we are a small team and
operate with limited resources. We do not operate a physical storefront
or offer ongoing repair services.
Warranty
All products are covered only by the manufacturer’s
warranty. As a small-scale independent builder, we aim to provide
quality products using reliable components. However, we do not provide
our own warranty for the PCs sold. This is a hobby project run by a
private individual. I aim to help customers as much as possible, but I
am not a registered trader or business. Warranty coverage is provided by
the original manufacturers of the individual components, and we are
happy to assist with any necessary information or documentation for
warranty claims. However:
Most components (e.g., CPUs, GPUs, SSDs, RAM) come with manufacturer
warranties, and we are happy to assist with providing invoices or proof
of purchase when available. If an issue arises after the 14-day return
period, we will do our best to guide the customer toward the correct
manufacturer support channels.
We are not responsible for manufacturer response times or decisions regarding warranty claims.
Return & Refund Policy
During cooling-Off Period (14 Days) The following
conditions apply:
The PC must be returned in its original condition with all parts,
accessories, and packaging. The customer is responsible for return
shipping costs, unless the product is confirmed to be faulty upon
arrival. Returns must be properly packaged to avoid damage during
transit. Damage caused by improper packaging is the responsibility of
the sender. A full refund will be issued only after we receive and
inspect the returned system. Due to the nature of computer components,
we do not accept returns for individual parts under any circumstances
unless they are faulty or we choose to accept the return at our
discretion. If an individual component within a computer system is found
to be faulty and qualifies for replacement under the manufacturer’s
warranty, the customer is responsible for the cost of shipping the
faulty item back to us or directly to the manufacturer, depending on the
situation.
Please note that we cannot guarantee how long it will take to receive a
replacement part, as this process is subject to the response times and
policies of the manufacturer or supplier (e.g., Amazon). We will,
however, provide reasonable assistance in facilitating the replacement
where possible, such as offering proof of purchase or forwarding
relevant instructions.
This helps ensure the integrity and reliability of all components we
sell. Damage During Return Shipping:
If a PC is damaged due to poor packaging by the customer during return
shipping, we reserve the right to reduce the refund accordingly to cover
repair or replacement costs.
If an item is returned without its original packaging, the sender
assumes full responsibility for any damage that may occur during
transit. Original packaging is designed to protect the item, and failure
to use it significantly increases the risk of damage. Returns After 14
Days:
Once the 14-day period has passed, we are no longer obligated to accept
returns or offer refunds. Faults after this period are treated as
warranty issues with the relevant manufacturer. All returned items must
be in the same condition as received. We reserve the right to deduct
from your refund if the item is returned in a condition that reflects
excessive use, damage, or missing components. This includes, but is not
limited to, cosmetic damage, missing parts, and improper or unsafe
repackaging. This deduction will be determined fairly and reasonably,
based solely on the cost of repairing or replacing any damaged or
missing parts, or the loss in value of the item.
We will provide a breakdown of any such deductions upon request. In
cases where the absence of original packaging increases the risk of
damage during transit or impacts the product’s condition, further
deductions may apply.
Data Loss Disclaimer: We are not responsible
for any data loss resulting from hardware failure, software issues,
improper use, or during repairs, replacements, or returns. Customers are
strongly advised to back up all important data before using, returning,
or sending any system for assessment or service.
Refunds will only
be issued once the item has been received and inspected. Items returned
damaged due to inadequate packaging may result in a partial refund or no
refund. Buyers are responsible for return shipping and packaging.
Dead on Arrival (DOA)
If
the PC does not function upon arrival, the customer must notify us
within 7 days of delivery. We will assist with initial troubleshooting
steps and determine if a component is likely faulty.
If a specific part is identified as faulty and under warranty, we will
assist with providing proof of purchase to help with an RMA (return
merchandise authorization).
If the customer is unable to diagnose
the issue, we may suggest visiting a local technician to identify the
problem before proceeding with further support.
Warranty & Damage by User
If
a system is returned and we find that it has been physically damaged or
modified in a way that voids manufacturer warranty (e.g., broken
components, signs of tampering), we reserve the right to refuse a full
refund or apply a partial refund. Physical evidence of tampering or
user-caused damage may still void any refund or warranty support.
Diagnostics & Troubleshooting
Responsibility
After 14 days, we are not responsible for offering full repair or refund services. However, we do offer the following:
We will assist with basic troubleshooting via email or messaging. Troubleshooting during a phone call is not guaranteed.
If the problem cannot be identified remotely, the customer is
responsible for visiting a local repair center or technician for
diagnosis.
Once the faulty part is determined, we will help provide invoices or support for a manufacturer warranty claim if applicable.
We
are not responsible for diagnosing or replacing individual components
after the cooling-off period and are not liable for any shipping costs
or delays during manufacturer warranty handling.
System Tampering & Internal Access
Opening the system or removing internal components
without prior approval may limit the support we can provide. While we
understand users may wish to upgrade or modify their systems, any damage
caused as a result of opening the case, improper handling, or
unauthorized repairs will not be covered by our support.
If an issue arises and the system has been opened, we may require
additional diagnostics or deny responsibility for problems resulting
from customer modifications. Support may be limited if the system has
been opened, modified, or tampered with by the customer or a third
party.
Private Seller Disclaimer
All items are sold by a private individual. I am not a
registered business or trader. This is a personal hobby project, not a
commercial operation. Purchases are made under private sale conditions,
and consumer rights applicable to business-to-consumer transactions may
not apply.
Visual Branding and Layout
Our website design, layout, and branding are original. While we may take inspiration from industry leaders, we use our own:
Logos
Colour schemes Product photography and descriptions
Any
resemblance to other websites is coincidental. We do not claim
affiliation with any major brand unless explicitly stated. Use of
third-party brand logos (such as Corsair, MSI, ASUS, etc.) is solely to
reflect compatibility or the presence of those components in our
builds.
Third-Party Component Logos
Our
site may display well-known brand logos (e.g., Corsair, AMD, Intel) to
show the types of components used in our systems. These logos are used
respectfully, unmodified, and without suggesting official partnership or
distribution rights.
If any manufacturer requests removal of branding, we will comply
promptly.
Disclaimer of Liability
We
do not accept liability for:
Compatibility issues caused by modifications made after sale.
Performance limitations due to software changes or poor maintenance. Any
loss of data or productivity resulting from hardware failure. Our
responsibility ends once the customer confirms successful delivery and
the initial 14-day period has passed.
Final Notes
By placing an order through our website, you confirm that you have read, understood, and agreed to these Terms and Conditions.
We offer a Price Match Guarantee to ensure you receive the best value on
brand new desktop computers. This offer is subject to the following
terms:
Eligible Products
Price match only applies to brand new, fully built desktop computers.
The comparison must be for a computer with identical or near-identical specifications (CPU, GPU, RAM, storage, case, etc.).
Products must be in stock and available for immediate purchase from the competitor.
Eligible Retailers
Price match is only available against established
and registered businesses.
We do not match prices from individuals, auction sites, forums, or
classified ads (e.g., DoneDeal, eBay private sellers, Facebook
Marketplace).
The competitor must have a professional website with clear contact
information, legal trading status, and customer service.
Proof Required
You must submit a direct link to the competitor's
product page and a dated screenshot of the full offer including price,
availability, and specs.
We may require further verification to assess authenticity, such as
company registration details or VAT number.
Verification & Approval
We reserve the right to examine and verify all information.
We will assess the price match request within 1–3 business days.
Price matching is at our sole discretion and may be refused if we
believe the offer is not equivalent, legitimate, or does not meet the
conditions listed.
Exclusions
Price
match does not apply to:
Used, refurbished, or open-box items
Clearance, liquidation, or damaged stock
Promotional bundles or limited-time offers
Systems with missing or mismatched components
We also reserve the right to decline a price match if fulfilling it
would result in a loss or if the competing offer is unusually low or
suspicious.
Final Offer
Once a price match is approved, the revised price will be provided via email.
You must complete your purchase within 48 hours to retain the matched price.
Buyer is responsible for tracking and accepting delivery.
Delivery Area
We currently offer delivery within [Ireland /
specific region]. Orders placed outside of our supported delivery area
may be cancelled and refunded.
Dispatch Time
Orders are usually dispatched within 1-2 working
days. This may vary depending on stock availability, order volume, or
custom configuration requests.
Delivery Delays
While we aim to meet estimated delivery times, we
are not liable for delays caused by couriers, adverse weather, holidays,
or other events beyond our control.
Tracking and Confirmation
A tracking number will be provided (if
applicable). It is the customer’s responsibility to monitor the delivery
and ensure someone is available to receive the package.
Missed Deliveries / Return to Sender
If a package is returned to us due to a missed
delivery or incorrect address provided, the customer will be responsible
for additional shipping fees to re-send the order.
Damage in Transit
If a package arrives damaged, it must be reported
within 24 hours of delivery with clear photos of the packaging and item.
Failure to report in this timeframe may limit our ability to claim
compensation from the courier. Must report damage within 24 hours with
photos. Failure to do so may result in loss of claim. We are not
responsible for lost/damaged returns due to inadequate packaging or
courier fault.
Signature on Delivery
Some items may require a signature upon delivery.
We are not responsible for theft or loss after the item has been marked
as delivered by the courier.
Packaging
All systems are packaged securely, but we recommend keeping the original
box and protective material in case a return or warranty shipment is
necessary.
Free Delivery Terms
We offer free delivery on all orders. While we
take great care in packaging, we are not responsible for delays or
damages caused by the courier once the item has left our premises. If
damage is reported in time (see above), we will assist with claims to
the courier where possible. Although delivery is provided free of
charge, return shipping is the responsibility of the customer in all
cases, unless otherwise required by law. We recommend using a tracked
and insured service for all returns, as we cannot accept liability for
items lost or damaged in transit.
Returns and Delivery Deductions
If a return is accepted, the original shipping
cost (even if advertised as free) may be deducted from your refund. The
returned product must be in its original condition and packaging.
Deductions may also apply for any damage or missing components.